Business Result Advanced (Second Edition)

This is an advanced level general English textbook that teaches all four main language skills — speaking, listening, reading and writing.

It has 12 units covering major business topics. Each unit has five parts:

• vocabulary, collocations and reading;
• business communication, speaking & listening skills;
• daily communication skills;
• grammar review; and
• a real-world business case study.

You will learn how to be persuasive, manage discussions, describe cross-cultural experiences, take an active role in a teleconference, establish rapport, deal with conflict, make and respond to feedback, manage expectations, solve misunderstandings and much more.